Capturing data for operational reports

Data for reports is captured with a snapshot of the system. Once captured, the data remains in the site database for sorting or filtering. A new snapshot, either immediate or scheduled, replaces the current data.

Note: A snapshot will take several minutes. The exact time required by TotalControl to perform the snapshot will depend upon the system configuration, the number of controllers, and the amount of network traffic. For best system performance, schedule snapshots during a time of day when network traffic is low.

All Point Report Viewer module

To start the snapshot, do the following:

1 Log on to the TotalControl Web Portal.
2 From Modules, choose All Point Report Viewer.
3 Choose one of the following snapshot options:
  • Click Capture Snapshot to immediately start the snapshot process.
  • Click Scheduled Snapshot to gather snapshot data at a specified time on the same day every week or the same date every month.
4 When the snapshot is complete, choose a report from the Status column.